The question always comes at the worst moment. Someone loves your work, they're ready to move, and they ask what you charge. If your stomach drops right then, the problem usually isn't confidence. You never did the math, so every quote is an improvisation, and the person across from you can hear you guessing.
Competitor pricing is somebody else's guess
The standard method is to look up three people doing similar work and land a little under the middle one. It feels safe. What you've actually done is copy a number from someone whose costs, capacity, and profit margin you know nothing about. They might be thriving. They might be three months from closing.
Competitor prices are still worth knowing, because they tell you what your market is used to seeing. They can't tell you what your business needs to charge.
Build the number from the bottom
Here's the arithmetic most people skip. Say you need $60,000 a year to live. Add what the business itself costs you (software, insurance, gas, printing), call it $8,000. Set aside roughly 30 percent for taxes. You're now looking at about $97,000 in revenue before anything is left over.
Now the other half. If you can honestly deliver eight projects a month while still running the business, that's 96 a year, and each one has to clear a little over a thousand dollars just to reach the line. Not to grow. To break even on the life you already have.
That number is your floor, not your price. Most people run the math for the first time and discover their current rates sit well below it, which explains a lot about how tired they've been.
Capacity is the part everyone forgets
You cannot sell forty hours a week. A serious chunk of your time goes to finding the work, sending the invoice, fixing the thing that broke, and answering questions nobody pays you for. Price as though every hour is billable and you'll come up short every single month, then quietly blame yourself for not hustling hard enough.
Cut your sellable hours to something believable, maybe half your working week, and let the price carry the difference.
Sell the outcome, not the hour
Hourly billing punishes you for getting good. Ten years of skill means you finish in three hours what used to take eight, and your reward is a smaller invoice. Meanwhile the client is buying an unknown total, which is exactly the kind of open-ended commitment that makes people say they need to think about it.
Packages fix both problems at once. Name the deliverable, name the price, name what's included and what isn't. Three tiers works well because it changes the question in the buyer's head from whether to hire you into which version they want. Most people choose the middle one, so build the middle one carefully.
The just weight
“A false balance is an abomination to the LORD, but a just weight is his delight.” (Proverbs 11:1)
That verse gets preached as a warning against overcharging, and it is. It cuts the other direction too. A price that doesn't cover what the work actually costs is also a false weight, because the shortfall comes out of somewhere: your rest, your family's margin, your ability to show up sharp for the next client. Charging what the work is worth is honest dealing. Underpricing isn't humility, it's a slow way to quit.
Raising prices on work you already do
Nobody enjoys this part, so here's the least painful order of operations:
- Raise the price on the next new inquiry, not on your whole client list at once. You need one person to say yes at the new number before you'll believe it.
- Give existing clients a season at the old rate and a specific date the new one starts. Thirty to sixty days is plenty.
- Send the increase as a short, plain announcement. No apology paragraph, no lengthy justification. The longer the explanation, the more it reads like you're asking permission.
- Expect to lose someone. The client who leaves over a fair increase was usually the one costing you the most in the first place.
Have the answer ready
The real test isn't the spreadsheet, it's the moment someone asks. You want one calm sentence and a document you can send the same day: this is the package, this is the price, this is what happens first. That's it. Pricing feels emotional right up until it's written down, and then it's just information.
If you've been quoting off the top of your head, that's the first thing we fix. Our coaching and business plan work puts real numbers under your offer, packages it so buyers can decide, and gets your service menu written down where it can do its job.
Write the Vision. Make It Plain.
Bring your business to a free 30-minute consultation and leave with a clear next step.